link to assessment description page link to on-line assessment center link to contact page for gately consulting link to files for downloading page {short description of image} link to registration information page {short description of image} {short description of image} {short description of image}

Gately Consulting is a Strategic Business Partner with Profiles International, Inc.

Show all assessments
Show articles by Dr. Sullivan and others
Book orders online
Book reviews
Career help on-line

Request information
read press releases
Recruiting help on-line
Show site highlights
Link to on-line software order form
Link to on-line technical testing
Links to other web sites of interest

Why Use Testing?
from Gately Consulting

* from Testing and Assessment: an Employer's Guide to Good Practices, Employment and Training Administration U.S. Department of Labor, 1999

We accept American Express
We accept Discover Card
We accept MasterCard
We accept Visa cards
We accept Visa cards

Download Microsoft Internet Explorer download
Go to Adobe web page to download free Acrobat Reader

Reasons to use assessments (tests)

"If an employee is not performing as expected, it is probably because he is miscast for the job."

W. Edwards Deming
{short description of image}

“My observation is that whenever one person is found adequate to the discharge of a duty by close application thereto, it is worse executed by two persons, and scarcely done at all if three or more are employed therein.”

George Washington
{short description of image}

“If the first person who answers the phone cannot answer your question, it is a bureaucracy.”

Lyndon Johnson
{short description of image}

“One has to look out for engineers---they begin with sewing machines and end up with the atomic bomb.”

Marcel Pagnol
{short description of image}

“Tests should be an integral part of most selection processes because they are generally accurate and reliable and can allow more effective and efficient evaluation than an interview.”

Hiring Great People
page 151
{short description of image}

“You learn more about a person when you see them under stress than at any other time”

John Chambers
CEO, Cisco Systems
Boss of the Year
{short description of image}

7 Myths of Employee Retention

  • Losing an employee doesn’t really hurt our company.
  • We don’t really know why people leave or stay.
  • We can’t afford higher pay so there is
    no way we can keep top employees.
  • Our employees won’t leave because they
    know we have their best interests at heart.
  • You just have to live with turnover.
  • People leave because the work is
    naturally boring and repetitive.
  • People can be easily and inexpensively replaced.
Wayne Outlaw
Smart Staffing
{short description of image}

Advantages of Testing vs. Interviewing

  • Tests are more reliable
  • Tests evaluate competencies
  • Tests reduce expensive interview time
Hiring Great People
pages 146-147
{short description of image}

Five good reasons to use assessments

  • Limit Legal Liability
  • Minimize Poor Performance
  • Identify Potential Problems
  • Reduce Turnover
  • Increase Quality of Employees
Wayne Outlaw, Smart Staffing
pages 125-126
{short description of image}

Testing is acceptable

Statistics show that 92% of applicants surveyed found tests acceptable, while only three percent resented it. The rest had no opinion.

Molding Systems
May 1999 v57 i5 p56(1)
{short description of image}

Applicants Lie

"95 percent of 1997 college graduates were willing to make at least one false statement to get a job. Forty-one percent had already done so."

Nation’s Business
May, 1999
{short description of image}

Why People Lie

  • They don’t think you are strong enough to handle the truth
  • They are too ashamed of themselves
    to take responsibility for their actions
  • They think they can talk their way out of anything
  • They do not respect you
Lou Holtz
Winning Every Day
{short description of image}

Insanity in Hiring…

"A study in the Harvard Business Review found that 90 percent of hiring decisions are based on the interview. A Michigan State University study found that interviews are only 14 percent accurate."

Crain’s Business
October, 1999
{short description of image}

Hiring cost for a $35,000 employee...



...Advertising (1 x $1,500) $ 1,500...
...Training (min 3 months) 11,400...
...Interview 400...
...Administration 300...
...Lost Opportunities (mistakes) 30,000...
Total... $ 43,600...
Hiring Great People
page x
{short description of image}

Turnover is Expensive

Position Salary Replacement
...Factory Sup. $20,000... $36,500...
...Salesperson $50,000... $171,500...
...Technical Mgr. $150,000... $380,000...
Consulting Psychologist
{short description of image}

Cost to produce productive employees...

"Conservative estimates are that hiring, training and creating a productive employee costs a minimum of 700 times the worker's hourly wage. Recent articles quote costs that range up to 1.5 times the annual salary."

Crain’s Business
October, 1999
{short description of image}

Costs of a bad hiring decision

“You're going to lose 2 1/2 times the person's annual salary," even if you rectify a mistake in hiring in the first six months.”

Dr. Pierre Mornell, a psychiatrist
Mill Valley, Calif

Nation’s Business
May, 1999
{short description of image}

Correcting a Bad Hiring Decision

“The time from when [employers] realize they've made a mistake [in hiring] until they resolve the situation is about a year. It's a long time of putting off the inevitable."

Dr. Mornell

Nation’s Business
May, 1999
{short description of image}

The Price of People Failure

  • Performance --
    Quality & Quantity

  • Dependability --
    Turnover, Absenteeism, Tardiness

  • Workplace Health --
    Tension, Stress, Accidents

  • Negative Attitudes --
    Poor Morale

  • Counterproductive Behaviors --
    Dishonesty, Substance Abuse, Sabotage, Harassment

  • Loss of Image --
    Negative Reputation
{short description of image}

Why Employees Sue

...Discrimination… 35.9%*..
...Wrongful Termination… 33%...
...Other… 26.7% ...
...Average cost of
...Employee Litigation…
Over $40,000 ...
*Age (12.3%); Race (9.0%); Sex (5.6%)
INC. Magazine
{short description of image}

Labor Lawsuits

  • Fastest growing area of litigation
  • 80% filed by former employees
  • 33% filed for wrongful termination
  • Only 3% filed by unhappy,
    unsuccessful job candidates
Denver Post
June 20, 1999
{short description of image}

It's the people!

“Organization doesn’t really accomplish anything. Plans don’t accomplish anything either. Theories of management don’t matter much. Endeavors succeed or fail because of the people involved. Only by attracting the best people will you accomplish great deeds.”

Admiral Hyman Rickover
{short description of image}

It's the people!

“We don’t hire jerks. We don’t work with jerks.”

Ed McVaney, Founder and CEO, on why
JD Edwards has been so successful
{short description of image}

Five Best Ways to Find a Job

  • Centers of Influence (33% success rate)
  • Door knock firms that interest you (47%)
  • Yellow page calling (69%)
  • Group yellow page calling (84%)
  • Use an assessment and target (86%)
Richard Bolles, Fast Company
September, 1999, page 242
{short description of image}

Five Worst Ways to Find a Job

  1. Random resumes (7% success rate)
  2. Answer trade ads (7% success rate)
  3. Answer out-of-town newspaper ads (10%)
  4. Answer local newspaper ads (5% - 24%)
  5. Use employment agency (5% - 24%)
Richard Bolles
What Color is Your Parachute?
{short description of image}

{short description of image}